Customer Success

We respect your privacy and are committed to protecting your personal data. This Cookie Notice informs you how we use cookies when you visit our website(s) (regardless of where you visit from), use our services or products, or otherwise provide personal data to us. 

A cookie is a small data file stored by SIA services on your device (e.g., your phone or computer). These cookies collect non-Personally Identifiable Information (non-PII) to help you navigate SIA services effectively. 

We use cookies to remember the details of your visits to our management interfaces (including the Web UI and API), Help Centers, and Developer Portals, all of which form part of the services we provide. 

When you use our web-based interfaces, we record certain technical information about your visit. This includes, but is not limited to: 

The previous website from which you reached us 

- Traffic data 
- Location data 
- Browser language 
- Your IP address 
- The previous website from which you reached us 
- The type of browser and domain you use 
- The number and time of your visits 

Our treatment of the information obtained via cookies is governed by our Privacy Statement. 

Our services utilize cookies to analyze and understand how people interact with them. We perform this analysis to improve the interface and overall effectiveness of SIA services. The data collection and reporting for this analysis are currently provided by Google Analytics. 

SIA services use persistent cookies. Unlike session cookies, persistent cookies remain on your computer after you close your browser or turn off your device. 

Additionally, certain elements of our service require your traffic to be routed to the nearest available Azure resource for the duration of your active session. The Azure cookies detailed below are required to enable this functionality. 

3. Types of Cookies Used by Our Administrative Web UI

The following table outlines the cookies used in our Administrative Web UI: 

4. Types of Cookies Used by Our Help Center Web UI

The following table outlines the cookies used in our Help Center Web UI: 

5. Types of Cookies Used by Our Developer Portal Web UI

The following table outlines the cookies used in our Developer Portal Web UI: 

We reserve the right to change this Cookie Notice at any time. We encourage you to review this page periodically to stay informed of any updates.

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This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Provider	Name	Purpose	Expiry
Google	_gid	Used to distinguish users.	24 hours
Google	_ga	Used to distinguish users.	2 years
Google	_gat	Used to throttle request rates.	10 minutes
Google	_gat_gtag_<tracking-id>	Used for analytics purposes.	1 minute
Intercom	intercom-id-[app_id]	Unique anonymous identifier.	9 months
Intercom	intercom-session-[app_id]	Keeps track of user sessions.	1 week
Azure	ARRAffinitySameSite	Load balancing and session persistency.	Per session
Azure	ARRAffinity	Load balancing and session persistency.	Per session
Akamai	ak_bmsc	Used by Akamai to optimize site performance and security.	2 hours
Akamai	bm_sv	Used by Akamai to optimize site performance and security.	2 hours

Provider	Name	Purpose	Expiry
Google	_gid	Used to distinguish users.	24 hours
Google	_ga	Used to distinguish users.	2 years
Intercom	intercom-id-[app_id]	Unique anonymous identifier.	9 months
Intercom	intercom-session-[app_id]	Keeps track of user sessions.	1 week
Akamai	ak_bmsc	Used by Akamai to optimize site performance and security.	2 hours
Akamai	bm_sv	Used by Akamai to optimize site performance and security.	2 hours

Provider	Name	Purpose	Expiry
Google	_gid	Used to distinguish users.	24 hours
Google	_ga	Used to distinguish users.	2 years
Intercom	intercom-id-[app_id]	Unique anonymous identifier.	9 months
Intercom	intercom-session-[app_id]	Keeps track of user sessions.	1 week
Akamai	ak_bmsc	Used by Akamai to optimize site performance and security.	2 hours
Akamai	bm_sv	Used by Akamai to optimize site performance and security.	2 hours